Each embroidery style may require different information. For some products, you'll need to upload an image, while for others, you'll simply fill out a customization form. Just complete the form on the product page before clicking Add to Cart.

Check out our Sizing Guide for step-by-step instructions to help you find the best fit.

If you experience any difficulties at any stage of the ordering process, please reach out to us through our Contact page. Let us know what you're trying to order, and we'll be glad to assist.

Yes! Just send us a message through our Contact page with your idea. We'll review your request and do our best to make it happen.

Orders are usually processed within 1–2 weeks.

Delivery time depends on your location and any postal delays:

• Within the U.S.: 3–12 business days
• Canada: 3–21 business days
• International: 3–5 weeks

We can speed up processing for an additional fee.

If you're ordering from outside the U.S., your package may be subject to customs or duty fees. These charges are the customer's responsibility.

Contact us for assistance. If the shipping address provided was incorrect, additional fees for reshipping will apply.

We begin processing orders right after payment is completed, so cancellations are not possible once your order has been placed.

Unfortunately, we're unable to accept returns or exchanges at this time. Please refer to our sizing guide carefully before placing your order.

Yes! We're happy to embroider on customer-supplied garments, provided they are new and unworn. Please note that embroidery on these items is done at your own risk — in rare cases, a garment may get damaged during production, and we're unable to replace or reimburse customer-supplied pieces.

Yes! You can send us your request either through our Contact page or by email. Just share the details of your idea, and we'll work with you to bring it to life.